Apple Pacific Centre — Electronics Store in Vancouver

Reviews of Apple Pacific Centre

• Robert

  Added 2016.02.14

  While I was waiting an old woman with a walker entered the store and one the staff members ushered her to the front yelling EXCUSE ME loudly and rudely pushing me out of the way for the lady who probably bought nothing. The person who helped me was obviously new because when he brought the products he couldn’t get his phone to scan or work properly. Also he brought a tiny bag for a huge iPad Pro and tried to make it fit which It didn’t and then he looked at me like I didn’t need a bag! He kept asking for help from another apple employee but she just got mad at him in front of everyone. Everyone in that store was miserable including the employees and you could tell by their faces. No seemed like they wanted to help!
• Juan

  Added 2015.11.12

  This store is one of the worst Apple stores I have ever been to. Customer Service is very bad. Once you have bought something, they treat you badly. They refer everything to the Genius Bar and you wait hours for an appointment. The people working at the Genius Bar are not well trained and try to get rid of you as soon as they can. Avoid this store if possible.
• Luis

  Added 2015.04.09

  I miss the old apple store format from 2 years ago. The employees had real barcode scanners attached to the phones that worked well, were much more intelligent and efficient, and were also nicer. It seems that they will just hire anyone now.
• Joseph

  Added 2015.04.01

  AVOID THIS STORE
• Hunter

  Added 2014.10.21

  They fixed my dead phone battery by giving me a new phone (which is great!) but of the couple of times I went in there some of the staff just wasn't all that good at customer service. With other products/stores I wouldn't care too much... But when I'm leaving my phone, which has all my personal information on it, in a store overnight... I'd like to feel like I'm leaving it with someone I had a good experience with, not just an alright one.
• Ashton

  Added 2014.10.17

  Very poor customer service skills with a very condescending attitude. My issue was not resolved. Staff need some cross training in customer service.
• Elijah

  Added 2014.06.03

  I went to this apple store to pick up an iPad Pro which I ordered online on my birthday in December. The website said I could come in at anytime during the day and that I didn’t need to make an appointment. When I got there I had to wait at least 20 min. Basically the place is underemployed constantly and I wish I had been given an appointment.
• Tyler

  Added 2014.04.06

  Service and innovation from Apple is dying since Steve Jobs died!
• Grace

  Added 2014.03.19

  Went in to pacific center. The clerk was very rude
• Jesse

  Added 2013.07.26

  This place is such a joke. I was there last night to get an iphone. there was no one in the line and they basically told me to go back to the line. Line up where no one's there. I thought it was a joke but she wasn't joking. I felt extremely insulted and left. Apple thinks they're making something incredible. NO, you are just assembling phones.