Shirtland Drycleaners — Laundry in Vancouver

Reviews of Shirtland Drycleaners

• Alex

  Added 2016.05.08

  Customer Service Troubles:
• Ethan

  Added 2016.03.11

  Unfortunate Conclusions:
• Hannah

  Added 2015.03.07

  Staff willingly charge exorbitant fees to the credit card on file, and the manager relentlessly justifies/defends the fees and their staff's work after the fact when the bill is received and questioned. On other occasions, I was not followed-up with at all, and did not find out about the status of an order until I noticed a charge on my credit card (to which I often left voicemail messages and sent emails that were never responded to), and until I was able to finally reach a staff member by phone to inquire about my order.
• Alex

  Added 2015.03.03

  Absolutely impeccable work and service. Extremely personable, polite, friendly.
• Chase

  Added 2015.02.05

  Good, honest, responsible dry cleaning services do exist in the industry. Shirtland isn't one of them.
• Nathan

  Added 2014.07.08

  After a generous amount of forgiveness and willingness to continue business, and following promises from the manager to "make it right", Shirtland has failed to meet my expectations. I have since switched to another vendor and am glad to report that my basic expectations are being met from order #1.
• John

  Added 2014.02.16

  Very friendly, fast and professional service
• Brian

  Added 2014.01.18

  I launder all of my work clothes here. They do a great job and their staff is always friendly and quick.
• Sean

  Added 2013.12.10

  In addition, the location is often understaffed at peak times, and in many cases the staff members are unable to perform their work/answer questions without the control/watch/presence/input of the manager. On many occasions, I was placed on hold for a significant amount of time for a simple status update.
• Dylan

  Added 2013.10.08

  Excellent, friendly, professional service. Cleaning and alterations always done to perfection. I have been going here for years and will continue. Convenient location with parking right in front is a bonus.
• Alejandro

  Added 2013.07.03

  Dishonest, unprofessional, dismissive, heartless service.
• Isaac

  Added 2013.06.28

  Pickup / Delivery Service Nightmares: